01 / THE PLATFORM

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One identity.
A clearer response.

Critical ID connects an issued physical identifier with personal emergency information. The enterprise platform is being developed to make that connection manageable across organisations.

01 THE JOURNEY

Designed around
the person.

Three experiences, each with a distinct job. The organisation coordinates the rollout. The individual manages their information. A responder sees the permitted emergency view.

01 — ISSUE

A point of connection.

Issue and assign a Critical ID product to a person. The proposed enterprise experience is intended to help teams manage that rollout across their people and locations.

02 — CONNECT

Information with an owner.

The person maintains their own emergency profile and decides what information to provide. Operational administration and medical information have different purposes.

03 — RESPOND

Clarity at the point of need.

A validated scan opens a restricted emergency view. The information shown depends on the access policy, product state and profile settings.

02 PHYSICAL TO DIGITAL

Carry the connection.
Not the record.

The physical ID is a route to the profile. Sensitive information belongs in the protected digital experience, where access can be controlled and the person can keep details current.

Explore the product concepts
Proposed white Critical ID card concept with QR identification
CRITICAL ID CARD — CONCEPT VISUAL

03 THE ENTERPRISE EXPERIENCE

Built to grow
with the organisation.

The larger administration experience remains in development. Its purpose is to coordinate people, IDs and deployment without making an administrator the default owner of personal health information.

ORGANISATIONREGIONS & SITESTEAMSPEOPLECRITICAL IDs

Illustrative structure. Final organisational model and features are subject to product development.

PRODUCT STATUS

A clear view
of where we are.

Implemented prototype

Owner-managed core profile information and a limited QR scan emergency view, subject to product validation.

In development

Broader enterprise administration, product lifecycle, access rules and operational release work.

Proposed formats

NFC interactions and the wider physical product family are concepts, with final specifications to be confirmed.

DISCUSS YOUR ENVIRONMENT

Talk through the deployment.

Tell us about the people, locations and working conditions your organisation needs to support.

Talk to our team